Effective Date: January 1, 2020
At Spine Muscle and Joint (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://spinemusclejoint.com and our services (the “Service”). By accessing or using our Service, you agree to the terms outlined in this policy.
1. Information Collection and Use
We collect several types of information to provide and improve our Service, including:
A. Personal Data
Personal data includes any information that can identify you directly or indirectly, such as:
- Name (first and last)
- Email address
- Phone number
- Physical address including State, Province, ZIP/Postal code, and City
- Insurance details or health-related information provided via forms
B. Usage Data
We automatically collect data about your interaction with our Service, including:
- IP address and device identifiers
- Browser type and version
- Pages you visit and the duration of your visit
- Date and time of access
- Referral sources
C. Cookies and Tracking Technologies
Our Service uses cookies, web beacons, tags, and scripts to:
- Store user preferences and session data
- Analyze website traffic and user behavior
- Enhance security
You may configure your browser to refuse cookies; however, some site features may not function properly without cookies.
2. How We Use Your Data
We use your data to:
- Provide, maintain, and improve our healthcare services and website
- Notify you of changes, updates, or service information
- Enable interactive features you choose to use
- Provide customer care and support
- Conduct analytics and usage monitoring to optimize performance
- Detect, prevent, and address technical issues
- Facilitate personal injury claim documentation when authorized
We do not sell your personal information for marketing or advertising purposes.
3. Transfer and Storage of Data
Your personal information may be transferred to and maintained on servers outside your local jurisdiction, including the United States, where data protection laws may differ. By submitting your information, you consent to this transfer.
We ensure reasonable safeguards and controls are in place to protect your data consistent with applicable privacy laws including HIPAA.
4. Disclosure of Data
We may disclose your information in the following circumstances:
- To comply with legal obligations or court orders
- To protect and defend our rights, property, or safety, and those of our users or the public
- To investigate suspected wrongdoing or fraud
- To authorized third parties involved in your care, such as attorneys and insurance providers, with your consent
5. Data Security
While we use industry-standard safeguards including encryption, access controls, and secure storage to protect your data, no system is entirely immune to breaches. We strive to maintain the security and confidentiality of your information.
6. Service Providers
We engage trusted third-party service providers (“Service Providers”) to help operate and analyze our Service, including website hosting, analytics, and communication tools. These entities have access only to your Personal Data to perform these tasks and are bound to keep it confidential.
7. Analytics
We use Google Analytics to monitor and analyze site traffic and usage. Google collects and processes data according to their privacy policies. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
More info: Google Privacy Policy
8. Links to Other Websites
Our Service may include links to third-party websites. We do not control and are not responsible for their content, privacy policies, or practices. We encourage you to review their policies before sharing any personal data.
9. Children’s Privacy
Our Service is not directed to individuals under 18 years old. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child without parental consent, please contact us immediately to have it removed.
10. Changes to This Privacy Policy
We may update this policy periodically. Updated policies will be posted on this page with a new effective date. Your continued use of our Service after changes implies acceptance of the new terms. We recommend reviewing this policy regularly.
11. SMS Registration Guide & Terms
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Spine Muscle and Joint related to [describe purpose, e.g., appointment reminders, promotional offers, or account notifications].
Message Frequency
You may receive [X] SMS messages per [week/month]. Message frequency varies.
Message and Data Rates
Standard messaging and data rates may apply.
Opt-Out
You can opt out at any time by replying “STOP” to any SMS message. Upon opting out, you will receive a confirmation message, and SMS communication will cease.
Help and Support
For assistance, reply “HELP” to any message or contact our support team at [support contact].
Privacy of Mobile Data
Your phone number is handled per our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us:
Spine Muscle and Joint
📍 62 Shawnee Trail SE, Marietta, GA 30067
📍 4319 Covington Hwy, Suite 201, Decatur, GA 30035
📞 (678) 403-5522
📧 intake@spinemusclejoint.com
🌐 https://spinemusclejoint.com